Privacy Policy - Joanna Hughes Solicitor Apprenticeships

Privacy Policy

Privacy Policy

Joanna Hughes Limited

Last updated: 4th August 2026

This privacy policy explains how Joanna Hughes Limited (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website or get in touch with us. We are the “controller” of your personal data and are responsible for it under UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. Who we are and how to contact us

Joanna Hughes Limited, company number 14104300.

If you have any questions about this policy or about your personal data, please contact us at: info@joannahughes.co.uk

2. The personal data we collect

We only collect the information we need to respond to you and provide our services. Depending on how you interact with us, this may include:

  • Identity and contact details – such as your name, email address and phone number, when you complete our contact form or email us.
  • The content of your message – any information you choose to include when you get in touch.
  • Technical data – basic information collected automatically by our website, such as your IP address and browser type, used to keep the site secure and working properly.

We do not knowingly collect any special category data (such as health, or racial or ethnic origin) through this website, and this website is not directed at children.

3. How we collect your data

We collect personal data when you contact us through our website form, email or telephone us. We also collect limited technical data automatically through our website and its hosting.

4. How we use your data and our lawful basis

We use your personal data only where the law allows. The main ways we use it are:

  • To respond to your enquiry and provide the services or information you’ve asked for – on the basis of our legitimate interests (dealing with enquiries) or to take steps to enter into a contract with you.
  • To manage our relationship with you and keep records – on the basis of our legitimate interests in running our business.
  • To keep our website secure and comply with our legal obligations.

5. Who we share your data with

We do not sell your personal data. We share it only with trusted providers who help us run our business, and only so far as needed. These may include:

  • Our website hosting and IT providers.
  • Professional advisers (such as accountants) and authorities where we are legally required to do so.

We require anyone who handles your data on our behalf to keep it secure and use it only as instructed.

6. International transfers

Some of our providers may store or process data outside the UK. Where they do, we take steps to ensure your data receives an equivalent level of protection, for example by relying on approved safeguards such as the UK’s International Data Transfer Agreement or Addendum.

7. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out above, and to meet any legal or accounting requirements. Enquiry correspondence is typically kept for 2 years after which it is securely deleted.

8. Your rights

Under UK data protection law you have the right to:

  • Ask for a copy of the personal data we hold about you.
  • Ask us to correct data that is inaccurate or incomplete.
  • Ask us to delete your data, or restrict how we use it, in certain circumstances.
  • Object to us using your data where we rely on legitimate interests.
  • Withdraw your consent at any time, where we rely on consent.
  • Ask us to transfer your data to another provider, in certain circumstances.

To exercise any of these rights, please contact us at info@joannahughes.co.uk

You will not usually have to pay a fee, and we aim to respond within one month.

9. Cookies

Our website uses only the essential cookies needed for it to work properly and stay secure; these do not require your consent. If we add analytics or other non-essential cookies in future, we will ask for your consent first through a cookie banner.

10. Data protection complaints

If you are unhappy with how we have handled your personal data, you have the right to raise a complaint with us directly. Under the Data (Use and Access) Act 2025, we will acknowledge your complaint within 30 days, investigate it, and give you a response without undue delay.

Please contact us in the first instance at info@joannahughes.co.uk so we can put things right.

If you remain unhappy, you can also complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection:

We would appreciate the chance to resolve your concerns before you approach the ICO.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date above.

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